Participation, consultation, and coordination of business / system requirements. Document and/or solicit requirements for small to medium size projects. Test planning, test script development, test execution, issue resolution and risk management. Interacts with various business systems operations and client areas to determine priorities and assure adequate system and tech

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Strategic Advisor Provides overall talent acquisition direction and execution for a business unit(s) in partnership with the Talent Acquisition Manager. Candidate Generation Lead active sourcing and recruiting for qualified candidates utilizing various search tools, processes, and strategy. Assessment Management Ensures processes are completed including screening qualifie

Risk & Control Functional Leadership Focused on establishing and implementing the vision for a new centralized Chief Business Control Office function with over 140 risk and control colleagues. Drives consistency in the control frameworks and standards that are used across Comerica's revenue divisions. Develops and executes on a plan to increase the completeness of the con

Maintain both contractual and book record per Bank policy. Review various reports to ensure accuracy on accruals and adjustments. Review and evaluate complex documentation. Process various types of principle, fees and interest payments collected from customer. Determine various systematic ways to accommodate difficult loans accurately and efficiently. Review and analyze c

Management of Enterprise Risk Management (ERM) Key Risk Indicator (KRI) Standard Ensure KRI Standard is well documented, aligned with regulatory expectations and industry standards, and supports the risk assessment activities across all risks of the organization through appropriate hierarchies. Identify opportunities for improved alignment with the ERM Framework within fi

Management of Control Testing Standards Ensure standards are well documented, aligned with regulatory expectations and industry standards, and supports the risk assessment and management activities across all risks and controls of the organization. Identify opportunities for improved alignment with the ERM Framework supporting all lines of defense and work with those Busi

Maintenance of KRI Policy Documentation Maintain regular updates to the Policy standards and associated procedures. Identify opportunities for improved alignment with the ERM Framework, risk appetite statement and related policies within first and second lines of defense and make recommendations to ECORM management. Maintain change control processes and procedures for sys

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Process Improvement Opportunities Support Reinforce established guidelines/protocols for relationship management and support between PT Team and LOB's/ Support Functions. Manage pipeline of improvement opportunities for a specific LOB/Support Function. Prepare ongoing Executive communications documents to share progress and findings with Comerica stakeholders. Work collab

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Prepares analysis and presentation materials for Comerica Incorporated Board of Directors, Comerica Bank Board of Directors, executive level committees, and regulators as needed, including peer analysis. Assists senior analyst with forecasting current and future position of Parent Company Cash and Bank Dividend capacity; monitors daily cash. Assists senior department memb